Returns & Exchanges
If you are dissatisfied with your purchase due to a defect, incorrect size, you may return it to Valuable People within 14 days of delivery for store credit or have the product replaced, depending on the situation. Returns can only be made by adhering strictly to the procedure below. The buyer is responsible for the return shipping cost.
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Products must be returned in their original packaging, with their labels intact and any accessories included, in perfect condition for resale. They must therefore not have been worn, washed or damaged.
An exchange can only be considered if the above conditions are met, once the return has been approved, an exchange product will be sent to you, depending on availability or store credit will be given.
Exchanges are subject to stock availability and will then be resent to you within a maximum of 14 business days.
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Valuable People reserves the right to reject returns sent or communicated beyond the return period limit, or items, which are not in the same condition in which they were received.
Delivery Period
Valuable People delivers Nationwide. Delivery will be sent via PUDO to the closest PUDO box to you and charges R120 delivery fee. Valuable People aims to deliver within 10 working days of receiving your paid order.